Cancellation policy

Maximum flexibility in this anti-covid period: in case of a new lock down or in case of an infection inside the family (medical certificate required) the deposit will be refunded in full without any cancellation penalty.

In all other cases, In compliance with EU regulations and unless otherwise agreed, the following penalties apply in case of cancellation of the whole reservation (percentages refer to the total booking price):  

  • up to 30 days from expected arrival: 0%
  • 29 to 15 days prior to expected arrival: 30%
  • 14 to 7 days prior to expected arrival: 50%
  • 6 days or less prior to expected arrival/no-show: 100%

The booking price is charged in full in case of delayed arrival and early departure or change of the dates of arrival or departure.

* For reservations of groups, the cancellation policy will be agreed upon confirmation.

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